Corporate Translations Earns ISO 9001:2000 Certification for Quality Management Systems
(East Hartford, CT) October 21, 2008
Corporate Translations, a leading provider of translation and linguistic validation solutions to the pharmaceutical, biotech, and medical device industries, announced today that SGS (Systems & Services Certification), an official accreditation body for ISO 9001 standard, has granted Corporate Translations ISO 9001:2000 certification after a rigorous audit of the company’s headquarters quality management systems (QMS). Globally recognized and respected, the ISO 9001:2000 standard is set by the International Organization for Standardization (ISO), a Geneva-based worldwide federation of national standards bodies. This certification demonstrates Corporate Translations’ dedication to, and implementation of, a dedicated, systematic, and quantifiable approach to producing the highest quality translation solutions.
“ISO 9001:2000 certification is an important milestone for Corporate Translations and validates our commitment to delivering the highest quality translation solutions.” said Mary Gawlicki, President of Corporate Translations. “The quality management system we’ve implemented provides the means to consistently meet or exceed our customers’ expectations for quality, reliability, and delivery as was demonstrated during our 2008 Customer Satisfaction Survey.”
The ISO 9001:2000 standard specifies documentation and procedural requirements that are key for any business focused on demonstrating its ability to consistently provide services and solutions that exceed customer satisfaction and meet applicable regulatory requirements. In achieving its goal to obtain ISO certification, Corporate Translations set solid standards and key
performance indicators that ensure that customer’s expectations are exceeded and that the quality of their translation, desktop publishing, editing, and linguistic validation services continually meet the demand of the highly-regulated life science industries.
“Throughout the certification process, Corporate Translations did an outstanding job of implementing and adhering to the rigorous requirements specified by the ISO 9001:2000 standard,” said John Dickey, President of Quality Solutions, an ISO consulting group. “Corporate Translations’ certified QMS reinforces their continued commitment to customer service, quality, reliability, and industry-leading translation solutions.”
Corporate Translations is the only known translation company to have attained ISO 9001:2000 certification in both translation and linguistic validation of patient-reported outcomes instruments.